Introduction
what we collect
how we collect it
why we collect it
how we share personal information
requirement or obligation to provide information
use of cookies
how we may transfer personal information overseas
storage period
how we maintain the security of personal information
how to submit privacy requests
changes to this privacy policy
contact us
Privacy policy
Last Updated: July 2026
Learn about TOMAGAL™’s Privacy Policy and the terms that apply to your use of our website and information.
introduction
TOMAGAL™ values and respects the privacy of the people and organizations we deal with, including our customers, business partners, architects, designers, distributors, suppliers, and website visitors.
This Privacy Policy applies to Zhejiang Tomagal Materials Technology Co., Ltd. and, where applicable, its related entities (“TOMAGAL™”, “we”, “us” or “our”). It explains how we collect, hold, use, and disclose personal information and how we seek to maintain the quality and security of that information in accordance with applicable privacy laws.
This Privacy Policy applies to your interactions with TOMAGAL™, including when you visit or use our website, inquire about our products or technologies, request product information or samples, communicate with us, interact with our social media or digital platforms, or otherwise engage with our business.
This Privacy Policy does not apply to websites or services operated by third parties. Those services are governed by their own privacy policies and terms.
What We Collect
The personal information we collect depends on the nature of our relationship with you and how you interact with TOMAGAL™.
The information we collect may include:
contact information, such as your name, email address, telephone number and country or region;
company and professional information, such as your company name, position and business interests;
project and product information, including project requirements, material interests, product inquiries and information provided when requesting samples or quotations; and
information about your interactions with us, including digital information, device identifiers, cookies, browsing activity and other information relating to your use of our website and digital platforms.
We may also collect information that you provide when you communicate with us through social media, advertising platforms, events, exhibitions, forms, or other channels.
How We Collect It
We collect personal information in the course of carrying out our business and interacting with customers, partners, and other users.
Direct collection
We may collect personal information directly from you when you:
visit or interact with our website;
inquire about our products, technologies or services;
request product information, brochures, catalogues or samples;
submit a project or business inquiry;
communicate with us by email, telephone, social media or other channels;
participate in an event, exhibition, survey or other activity organized by or involving TOMAGAL™; or
otherwise provide information to us.
Indirect collection
There may also be circumstances where we collect information about you from third parties or publicly available sources.
These sources may include business partners, distributors, marketing and data analysis providers, social media platforms, advertising platforms, and other organizations with which we have a business relationship.
We may combine information obtained from these sources with information we already hold in order to better understand our customers, markets, products, and business activities.
Why We Collect It
We collect personal information for business, commercial, operational, and legal purposes, including to:
provide information about our products, technologies and services;
respond to inquiries and requests for product information, samples and quotations;
support project discussions and business relationships;
communicate with customers, architects, designers, distributors, suppliers and other business partners;
understand customer and market needs and improve our products and services;
operate, maintain and improve our website and digital platforms;
understand the effectiveness of our advertising and marketing activities;
provide information about TOMAGAL™ products, technologies, projects, exhibitions and other developments that may be relevant to you; and
comply with applicable laws, protect our systems and rights, and prevent unauthorized or unlawful activity.
Where required by applicable law, we will obtain consent or rely on another appropriate legal basis before using personal information for a particular purpose.
Requirement or Obligation to Provide Information
In most cases, you may choose whether to provide personal information to us.
However, certain information may be necessary for us to respond to an inquiry, provide a requested product or service, establish or maintain a business relationship, or fulfill a legal or contractual obligation.
If you do not provide information that is reasonably necessary for these purposes, we may not be able to respond to your request or provide the relevant service.
Use of Cookies
We may use cookies, pixels, tags, analytics tools and similar technologies on our website.
These technologies help us operate our website, understand how visitors use our digital platforms, improve website performance, and measure the effectiveness of our marketing activities.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.
For more information, please refer to our Cookie Policy.
How We May Transfer Personal Information Overseas
TOMAGAL™ operates in an international business environment. As a result, personal information may be transferred to, stored in, or processed in countries outside the country in which you are located.
Where applicable privacy laws require additional safeguards for international transfers, we will take reasonable steps to ensure that appropriate protections are in place.
Storage Period
We retain personal information for as long as reasonably necessary for the purposes for which it was collected.
The applicable retention period may depend on the nature of the information, our relationship with you, contractual requirements, legal obligations, and our legitimate business needs.
When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or securely dispose of it where appropriate.
How We Maintain the Security of Personal Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee the absolute security of information transmitted to or stored by us.
How To Submit Privacy Requests
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent or opt out of certain marketing communications.
To submit a privacy request, please contact us using the details below.
We may need to request information from you to verify your identity before processing certain privacy requests.
Where permitted by law, we may retain certain information necessary to comply with legal obligations, resolve disputes, maintain records, prevent fraud or security incidents, or otherwise fulfill legitimate business purposes.
Changes to This Privacy Policy
We may change or update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable privacy laws.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Your continued use of our website following the posting of changes constitutes acceptance of the updated Privacy Policy to the extent permitted by applicable law.
Contact Us
If you have any questions regarding these Terms & Conditions or the TOMAGAL™ website, please contact: info@tomagalglobal.com
Zhejiang Tomagal Materials Technology Co., Ltd.
© 2026 TOMAGAL™. All rights reserved.